Employee Recruitment
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Conflict Resolution
$899.00We all have our own needs, wants, goals and values. However, we must work together and build relationships to achieve most of goals we have in our lifetimes, such as achieving workplace objectives, marriage, creating a family, and contributing to society.
This course will cover the following topics:
- Conflict in the Workplace
- Why conflict occurs
- Ways of Resolving Conflict
- Counterproductive Behaviours
- Types of bias
- Bias & Unconscious Bias
- Conflict Resolution Process
- Identify the issue
- Listen, be respectful and build trust
- Seek to Understand
- Explain how you feel
- Ask the person to work with you to find a solution
- Agree on actions
- Working with Difficult People
What’s included in this published SCORM course:
- Published SCORM file in zip format
- Includes images and content
- Flash and HTML5 output
What other options are available?
- SCORM Source
- LTI Course
- Moodle Course
- Custom branded
If you are interested in any other formats, contact us today!
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Equal Employment Opportunity
$899.00Ensuring that all current / future employees have the same opportunities is crucial in running a successful business organisation. Discrimination can occur in a variety of ways, including: age discrimination, racial discrimination, sex discrimination, etc.
This course will cover the following topics:
- Federal legislation
- The Australian Human Rights Commission Act
- How the Human Rights Commission works
- Equal Employment Opportunity for Women in the Workplace
- Age Discrimination
- Disability Rights
- Racial Discrimination
- Sex Discrimination
- Indirect Discrimination
- Workplace Diversity
What’s included in this published SCORM course:
- Published SCORM file in zip format
- Includes images and content
- Flash and HTML5 output
What other options are available?
- SCORM Source
- LTI Course
- Moodle Course
- Custom branded
If you are interested in any other formats, contact us today!
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